* NO THIRD PARTIES PLEASE
* ONLY CANDIDATES THAT DO NEED VISA SPONSORSHIP WILL BE CONSIDERED
About the Role:
Client is looking for a Network Engineer to join the Global Network Operations team. This team is responsible for 24x7 follow-the-sun support of the salesforce.com environment. As a member of the Network Operations team, you will be primarily responsible for incident and problem handling on our production network. Additionally, you will develop configuration designs, deployment guidelines and methodologies to assist in the creation of a stable, scalable network monitoring platforms for our network. You will provide third line support expertise, especially around customer facing networking issues.
Ensure all network issues are resolved promptly, with minimal impact to customers.Perform high-level troubleshooting and analysis to determine the root cause of network outages and implement workarounds or permanent solutions.Isolate hardware and software problems on network devices and work with vendors to resolve issues as necessary.Perform break/fix and proactive network maintenance.Work collaboratively with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease the potential for future outages to occur.Provide third line customer support and technical expertise.Assist in efforts to streamline processes, improve network monitoring and data acquisition and increase automation.
High level of proficiency and experience with TCP/IP networking, architecture and core technologies, such as MPLS, BGP, OSPF, DNS, HTTP, etc.High level of proficiency with Cisco and Juniper router and switch hardware installation and troubleshooting.Experience deploying and managing large-scale distributed network environments.Knowledge of firewalls and access-list configuration and troubleshooting.In-depth knowledge and experience working in a Unix/Linux environment.Experience with performance analysis, systems software, and systems architecture.Knowledge of system performance methodologies along with hands-on empirical monitoring and data-driven decision making.Strong analytical approach to problem solving and ability to troubleshoot complex issues quickly, while successfully handling multiple priorities.Must work well as part of a team in a high-energy environment; must possess good written and verbal communication skills and excellent time-management abilities.
High level of proficiency and experience configuring and troubleshooting load balancers, with emphasis on F5.Skilled in packet analysis, network analysis tools, troubleshooting, and analytical fault diagnosis.Experience in deploying, customizing and scaling a network monitoring solution.Proficiency in scripting/programming with Perl or Python.Experience with SSL certificate configuration, Java network programming, svn, BIND and SMTP configurations are a plus.Ability to work a shift or participate in an on-call rotation designed to provide network engineering support on the weekends